Privacy Policy

Dural Putt Putt (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

1. Information We Collect

We may collect the following types of information:

Personal Information

Provided voluntarily by you, such as:

  • Name

  • Email address

  • Phone number

  • Booking details

  • Payment information (processed securely through third-party payment systems; we do NOT store credit card numbers)

General Website Data

Automatically collected when you visit our website:

  • Browser type and version

  • Device and operating system

  • Pages viewed and navigation patterns

  • Date, time and duration of visits

  • Referring website

This information is non-identifying and used for analytics and site improvements.

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Provide customer support

  • Communicate updates or important information relating to your visit or booking

  • Improve our website and services

  • Comply with Australian laws and regulations

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share your personal information with trusted third parties only when necessary, such as:

  • Payment processors

  • Booking or scheduling systems

  • IT or website service providers

  • Delivery or courier services (if applicable)

These organisations only receive the minimum information required to perform their service and must comply with confidentiality and privacy obligations.

We do not permit third parties to use your information for their own marketing.

4. Cookies & Website Analytics

Our website may use cookies to improve user experience and track site performance.
Cookies do not grant access to your personal information.

Analytics data is used only for internal website improvement.

5. Security of Your Information

We take reasonable steps to:

  • Protect your information from misuse, loss, unauthorised access, modification, or disclosure

  • Secure data stored electronically or physically

  • Ensure third-party providers follow privacy and security standards

While no online service can guarantee absolute security, we work to safeguard your data to the best of our ability.

6. Accessing or Correcting Your Information

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate or incomplete information

To make a request, please contact us using the details below.
For security reasons, requests may need to be made in writing.
A small administrative fee may apply for retrieving archived information.

7. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
By continuing to use our website or services, you accept the updated policy.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Dural Putt Putt
Corner of Cranstons & Old Northern Roads
Dural NSW 2158, Australia

Phone: (02) 9651 1334
Email: info@duralputtputt.com.au